MN Rural Water Association - Water Assistance Program

 

MN Department of Commerce Energy Water Assistance Program

 

Water Assistance Begins October 1

 

Overview

  • Congress created an emergency water assistance program in response to the COVID-19 pandemic. 
  • Minnesota received $14,666,970. 
  • Water assistance can make payments to public water suppliers on behalf of eligible residential customers. 
  • Can pay for past due and current water and wastewater usage charges, fees, and deposits to ensure continuity of service. 
  • Cannot pay for other municipal services like trash or cable television. 

 

How Benefits are Distributed

 

Per federal requirements, water assistance benefits are prioritized for eligible residential customers in this order:

  1. Currently disconnected from water or wastewater services. 
  2. With a pending water or wastewater disconnection. 
  3. With a past due water or wastewater bill. 

 

What Department of Commerce Asks of Water Suppliers

Contact your local EAP Service Provider to get started.

  • To get paid, you must complete and submit a Vendor Registration Form. 
  • Sign and follow the Vendor Agreement details about water supplier and Service Provider responsibilities. 

 

Tell your customers about water assistance.

  • Customers apply with their local EAP Service Provider. 
  • Commerce will provide communication and outreach materials soon.

 

When customers apply, your local EAP Service Provider may ask you to verify customer water and wastewater account information:

  • Account number and name. 
  • Account balance, including past due amount, current bill amount, deposit, and fees. 
  • Actual or scheduled disconnection date. 
  • Total annual bill amount. 

 

More details and training materials coming soon! Need help connecting with your local EAP Service Provider? Questions about the Vendor Registration Form? Contact Commerce at eheat.doc@state.mn.us

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